1. Introduction

TelosFlow Inc. ("TelosFlow," "we," "us," or "our") operates TelosFlow.ai and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Service.

Important Notices

EARLY STAGE: TelosFlow is an early-stage startup. Our Service is in active development and subject to significant changes.

EXPERIMENTAL FEATURES: Features may be added, modified, or removed as we develop the product.

NOT FOR SENSITIVE DATA: Do not upload highly sensitive, classified, or personally identifiable information (PII) at this time.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, company name, job title, role
Design Partner Form: Full name, company name, role/title, email address submitted via website forms
Contact Information: When you schedule calls via Microsoft Bookings or email us
Communications: Messages you send to us, feedback, and support requests
Payment Information (Future): Billing details (processed by third-party payment providers; we do not store credit card numbers)

2.2 Automatically Collected Information

Usage Data: How you interact with the website, pages visited, time spent, features explored
Device/Browser Information: IP address (anonymized where possible), browser type, operating system, device identifiers, screen resolution
Cookies & Similar Technologies: Session cookies for website functionality, analytics cookies (with consent where required)
Log Data: Server logs, error logs, API usage patterns (when product launches)
Referral Source: How you found our website (e.g., search engines, social media, direct visits)

2.3 Third-Party Services

Microsoft Bookings: When you schedule a call, Microsoft processes your scheduling data
Analytics (if enabled): We may use Google Analytics or similar services (with IP anonymization enabled)
Hosting Providers: Our website is hosted on cloud infrastructure (AWS, Vercel, or similar)

2.4 Do Not Track

Some browsers have a "Do Not Track" feature. We do not currently respond to Do Not Track signals because there is no industry standard for how to respond to such signals.

3. How We Use Your Information

We use your information to:

Provide the Service: Deliver, operate, and improve TelosFlow features
AI/ML Processing: Process your data through AI/ML models to generate insights, predictions, and recommendations
Improve Our AI: Use aggregated and/or anonymized data to train and improve our AI models
Product Development: Understand usage patterns to build better features
Communications: Send service updates, feature announcements, and respond to your requests
Security: Detect abuse, fraud, and security threats
Legal Compliance: Comply with applicable laws and regulations

AI Model Training

As an early-stage AI company, we may use your content and usage data (anonymized and/or aggregated where possible) to train and improve our AI models. This helps us build a better product for all users. If you have concerns about this, please contact us at legal@telosflow.ai.

AI Training Opt-Out

If you do not want your data used for AI model training (even in anonymized form), you may opt out by emailing legal@telosflow.ai with subject line "AI Training Opt-Out." Note that opting out may limit certain personalized features.

4. How We Share Your Information

We do not sell your personal information. We may share your information in these situations:

Service Providers: Cloud hosting providers (e.g., AWS, Google Cloud), analytics tools, AI/ML service providers, payment processors. These providers are bound by confidentiality agreements.
Third-Party AI Services: We may use third-party AI APIs (e.g., OpenAI, Anthropic) to power features. Your data may be sent to these services for processing. We use enterprise agreements where available.
Legal Requirements: When required by law, subpoena, court order, or government request
Business Transfers: In connection with a merger, acquisition, or sale of the company
With Your Consent: When you authorize us to share information
Safety/Security: To prevent harm, fraud, or illegal activity

5. Data Security

We implement reasonable security measures to protect your information, including:

Encryption in transit (HTTPS/TLS)
Encryption at rest where supported by our infrastructure providers
Access controls and authentication
Regular security monitoring

IMPORTANT SECURITY DISCLAIMER

No system is 100% secure. Despite our efforts, we cannot guarantee absolute security.

Early-stage infrastructure: As a startup, we are continuously improving our security posture.

Your responsibility: Use strong passwords, enable MFA when available, and do not share credentials.

Do not upload: Classified information, highly sensitive PII, regulated data (HIPAA, financial records), or data subject to strict compliance requirements.

6. Data Retention

Active Accounts: We retain your data while your account is active
After Deletion: We may retain data for up to 90 days in backups after account deletion
Aggregated Data: Anonymized/aggregated data may be retained indefinitely for analytics and AI training
Legal Holds: Data subject to legal requirements may be retained longer

7. Your Privacy Rights

Depending on your location, you may have rights to:

Access: Request a copy of your personal data
Correction: Correct inaccurate information
Deletion: Request deletion of your data (subject to legal and operational constraints)
Portability: Receive your data in a machine-readable format
Object/Restrict: Object to or restrict certain processing activities

To exercise these rights, contact us at legal@telosflow.ai. We will respond within 30 days (or as required by applicable law).

Note: As an early-stage startup, our data management systems are still developing. We'll do our best to accommodate requests, but some processes may be manual.

7.1 California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

Right to know what personal information we collect and how it's used
Right to delete your personal information
Right to opt-out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at legal@telosflow.ai.

8. International Data Transfers

TelosFlow is based in the United States. If you access our Service from outside the U.S., your data will be transferred to, stored, and processed in the U.S. and potentially other countries where our service providers operate.

By using the Service, you consent to this transfer. If you are in the EEA/UK, we will implement appropriate safeguards (such as Standard Contractual Clauses) as we scale.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. This Privacy Policy applies solely to information collected through our Service. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

TelosFlow is not intended for users under 18. We do not knowingly collect information from children. If we discover we have collected data from a child, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy as our Service evolves. Material changes will be communicated via:

Email notification (if we have your email)
Prominent notice in the Service
Updated "Last Updated" date at the top of this page

Continued use after changes constitutes acceptance. If you disagree with changes, you should stop using the Service.

12. Contact Us

For privacy questions, data requests, or concerns:

Email: legal@telosflow.ai
Company: TelosFlow Inc.
Website: https://telosflow.ai

13. Important Legal Disclaimers

AI Decision Support

Eva is decision support software designed to augment—not replace—human judgment. All predictions and recommendations should be validated by qualified professionals. TelosFlow Inc. makes no warranties regarding accuracy, completeness, or fitness for a particular purpose. Actual results may vary based on program complexity, data quality, and implementation.

Export Control Compliance

Eva is intended for commercial aerospace applications only. TelosFlow does NOT support defense-related programs subject to ITAR (International Traffic in Arms Regulations). Users must self-certify that their use case does NOT involve ITAR-controlled technical data. All operations comply with U.S. export control regulations (ITAR/EAR).

Forward-Looking Statements

This website contains forward-looking statements regarding TelosFlow's plans, timelines, and projections. Actual results may differ materially due to market conditions, technical challenges, regulatory changes, and risks inherent in early-stage ventures. Nothing on this website constitutes investment advice or an offer to sell securities.

Company Independence

TelosFlow Inc. is an independent company. References to past employers and other organizations reflect the founder's employment history only and do not imply endorsement, partnership, or affiliation with those organizations.